Terms & Conditions

Last Updated: November 9, 2025

Welcome to Comfyze E-Commerce Services (OPC) Private Limited ("Comfyze", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using Comfyze services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using the Comfyze website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Eligibility

To use Comfyze services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when creating an account
• Not be prohibited from using our services under applicable laws

3. Account Registration

When creating a Comfyze account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

Comfyze reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Products and Services

4.1 Product Information

Comfyze strives to provide accurate product descriptions, images, and pricing. However:

• Colors may vary slightly due to screen settings
• Product availability is subject to change without notice
• We reserve the right to correct pricing errors
• Product descriptions are for general guidance only

4.2 Pricing

All prices displayed on the Comfyze website are in Indian Rupees (INR) and include applicable taxes unless otherwise stated. Comfyze reserves the right to:

• Change prices at any time without prior notice
• Offer promotional discounts and special offers
• Cancel orders placed at incorrect prices due to system errors

5. Orders and Payment

5.1 Order Placement

When you place an order with Comfyze:

• You make an offer to purchase products at the stated price
• Order confirmation does not guarantee product availability
• We reserve the right to accept or decline any order
• You will receive an order confirmation via email

5.2 Payment

Comfyze accepts various payment methods including:

• Credit/Debit Cards
• Net Banking
• UPI and Digital Wallets
• Cash on Delivery (where available)

All payments are processed through secure third-party payment gateways. Comfyze does not store your complete payment card information.

6. Shipping and Delivery

Comfyze shipping policies:

• Delivery times are estimates and not guaranteed
• Shipping charges are calculated based on delivery location and order value
• Risk of loss passes to you upon delivery
• We are not responsible for delays caused by shipping partners or unforeseen circumstances
• Delivery address changes must be made before order dispatch

7. Returns, Exchanges, and Refunds

Please refer to our detailed Refund and Cancellation Policy for information about:

• Return eligibility and timeframes
• Exchange procedures
• Refund processing
• Non-returnable items

8. Intellectual Property

All content on the Comfyze website, including but not limited to:

• Text, graphics, logos, and images
• Product designs and descriptions
• Software and source code
• Trademarks and brand names

Are the property of Comfyze E-Commerce Services (OPC) Private Limited or our licensors and are protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or extract source code from our website

9. User Conduct

When using Comfyze services, you agree NOT to:

• Violate any laws or regulations
• Infringe on others' intellectual property rights
• Transmit viruses, malware, or harmful code
• Engage in fraudulent activities or identity theft
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Use automated tools to access or scrape our website
• Post false reviews or manipulate ratings

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

Comfyze services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• Our services will be uninterrupted or error-free
• Defects will be corrected
• The website is free from viruses or harmful components

10.2 Limitation of Liability

To the maximum extent permitted by law, Comfyze shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from unauthorized access to your account
• Third-party actions or website content

Our total liability shall not exceed the amount you paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold Comfyze, its officers, employees, and affiliates harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of Comfyze services
• Your violation of any rights of another party
• Any content you submit or transmit through our services

12. Third-Party Links

The Comfyze website may contain links to third-party websites or services. We are not responsible for:

• The content or practices of third-party websites
• Products or services offered by third parties
• Privacy policies of external sites

Your use of third-party websites is at your own risk.

13. Modifications to Terms

Comfyze reserves the right to modify these Terms at any time. We will notify you of material changes by:

• Posting updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Your continued use of Comfyze services after changes constitutes acceptance of the modified Terms.

14. Termination

Comfyze may suspend or terminate your account and access to services:

• For violation of these Terms
• For fraudulent or illegal activities
• At our discretion with or without notice

Upon termination, your right to use Comfyze services will immediately cease. Sections of these Terms that should survive termination will remain in effect.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of Comfyze services shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat, India.

16. Force Majeure

Comfyze shall not be liable for any failure or delay in performing obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters or extreme weather
• Pandemics or public health emergencies
• Government actions or regulations
• Labor strikes or transportation disruptions
• Internet or telecommunications failures

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Comfyze regarding the use of our services.

19. Contact Information

For questions or concerns about these Terms and Conditions, please contact Comfyze:

Comfyze E-Commerce Services (OPC) Private Limited
B 502, Nira Apartment
Gautam Nagar, Street No 4
Rajkot, Gujarat - 360007
India

Phone: +91 7383721490
Email: Bhargavdubal@gmail.com